ABOUT CENTER FOR CONFLICT RESOLUTION (CCR)

Who We Are

CCR transforms conflict into opportunity - helping the community resolve disputes, craft lasting agreements, and build professional conflict resolution skills.

MISSION & HISTORY

WGN INTERVIEW

CCR VIDEOS

ARTICLES, REPORTS & DISCLOSURES

CCR BELIEVES IN

Providing the highest quality conflict resolution services.
Helping people in conflict arrive at their own solutions.
Being responsive to the needs of the broad community it serves.
Granting access to its services, no matter a person's identity or financial means.
Valuing clients, volunteers and staff as essential to its mission.
Broadening public awareness of the benefits of conflict resolution.

OUR MISSION

The Center for Conflict Resolution's mission is to work with individuals, communities, courts and other institutions to manage and resolve conflict.

CCR strives to be a place where all are welcome and able to thrive. CCR is committed to being a trans-affirming place for all. This includes staff, volunteers, mediation participants, and the public. CCR is committed to working to include, respect, and protect transgender and gender non-conforming people.

Read the Trans-Affirming Best Practices FAQ developed by Praxis Group to learn more.

Trans-Affirming Best Practices FAQ.pdf

Diversity, Equity & Inclusion Statement

The Center for Conflict Resolution is an equal opportunity service provider. We value Chicagoland's diverse communities and emphasize inclusiveness. CCR provides our clients with quality mediation services regardless of:

Race
Ethnicity
Gender
Gender Identity
Sexual Orientation
Class or Socioeconomic Status

We strive to reflect the diverse communities we serve in our staff, our Board and our volunteers.

Age
Religion
National Origin
Disability
Professional Background
or other traits

In 2024, CCR engaged with inQUEST Consulting to conduct an equity audit of the Mediator Mentorship Program (MMP), CCR's intensive training program for new volunteer mediators.

Ready the full Volunteer Equity Project Summary

MISSION & HISTORY

Interested in learning more about CCR?
Check out CCR's 2024-2025 Annual Report!

CCR serves over 15,000 clients each year in more than 20 different mediation programs. These programs include:

small claims
evictions
foreclosure
family/parenting
community disputes

CCR also trains more than 500 people every year. Participants learn mediation, conflict management, and communication skills.

View 2024-2025 Annual Report booklet version

View 2024-2025 Annual Report single page version

THE HISTORY OF THE CENTER FOR CONFLICT RESOLUTION

CCR was founded in 1979 by the Young Lawyers Section of The Chicago Bar Association. The goal of the new nonprofit was to aid communities in handling conflict through mediation. CCR first opened in Chicago's Uptown Neighborhood as Neighborhood Justice of Chicago.

Over 45 years later, CCR has program sites throughout Cook County. It has a 26-member Board of Directors and 28 full-time staff. It relies on 180 active volunteer mediators who mediate 90% of CCR's cases. In the past five years CCR mediated over 10,000 cases. Plus, thousands of people received conflict management training.