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ABOUT CCR

Who We Are

For over 45 years CCR has worked with people, communities, courts and other institutions to manage and resolve conflict.

Please click on the buttons below to learn more about our organization.

Interested in learning more about CCR?
Check out CCR's 2022-2023 Annual Report!

CCR serves over 15,000 clients each year in more than 20 different mediation programs. These programs include:

  • small claims

  • evictions

  • foreclosure

  • family/parenting

  • community disputes

CCR also trains more than 500 people every year. Participants learn mediation, conflict management, and communication skills.

Cover image of CCR's 2022-2023 Annual Report showing lit up view of the Chicago River. Clicking on the image opens a link to the report.

OUR MISSION

The Center for Conflict Resolution's mission is to work with individuals, communities, courts and other institutions to manage and resolve conflict.

Diversity, Equity & Inclusion Statement

The Center for Conflict Resolution is an equal opportunity service provider. We value Chicagoland's diverse communities and emphasize inclusiveness. CCR provides our clients with quality mediation services regardless of:

  • Race

  • Ethnicity

  • Gender

  • Gender Identity

  • Sexual Orientation

  • Class or Socioeconomic Status

We strive to reflect the diverse communities we serve in our staff, our Board and our volunteers.

  • Age

  • Religion

  • National Origin

  • Disability

  • Professional Background

  • or other traits

MISSION & HISTORY

THE HISTORY OF THE CENTER FOR CONFLICT RESOLUTION

CCR was founded in 1979 by the Young Lawyers Section of The Chicago Bar Association. The goal of the new nonprofit was to aid communities in handling conflict through mediation. CCR first opened in Chicago's Uptown Neighborhood as Neighborhood Justice of Chicago.

Over 45 years later, CCR has program sites throughout Cook County. It has a 26-member Board of Directors and 28 full-time staff. It relies on 180 active volunteer mediators who mediate 90% of CCR's cases. In the past five years CCR mediated over 10,000 cases. Plus, thousands of people received conflict management training.

CCR BELIEVES IN

  • Providing the highest quality conflict resolution services.

  • Helping people in conflict arrive at their own solutions.

  • Being responsive to the needs of the broad community it serves.

  • Granting access to its services, no matter a person's identity or financial means.

  • Valuing clients, volunteers and staff as essential to its mission.

  • Broadening public awareness of the benefits of conflict resolution.

CCR staff smile at the registration table for the 2024 Annual Event, Mayfest for Mediation

CCR strives to be a place where all are welcome and able to thrive. CCR is committed to being a trans-affirming place for all. This includes staff, volunteers, mediation participants, and the public. CCR is committed to working to include, respect, and protect transgender and gender non-conforming people.

Read the Trans-Affirming Best Practices FAQ developed by Praxis Group to learn more. 

LEARN MORE ABOUT HOW MEDIATION WORKS!

Rae Kyritsi, Programs Director at CCR is interviewed by Karen Conti on WGN:

WGN Radio’s - Karen Conti & Rae Kyritsi
00:00 / 00:00
Center for Conflict Resolution
interview
Tropical Beach

HELPING FRIENDS MAKE AMENDS

Kiera sued Lawrence for money owed from a canceled vacation. The mediator realized that money wasn't the most important thing to either person. The conflict was about feelings of betrayal and miscommunication.

The mediator guided them through reflective exercises. After, both parties agreed that they cared much less about the travel refund. They cared more about saving their long-time friendship. In the last few minutes of the mediation they settled their pending court case.

WATCH THESE VIDOES TO LEARN ABOUT CCR &
THE SERVICES WE PROVIDE

videos

WHAT'S NEW

CCR's Gift Acceptance Policy - CCR now accepts securities donations!

STRATEGIC PLAN

Check out CCR's Strategic Plan

IN THE MEDIA

Press Release September 2021 - CCR announces new Community-Police Mediation Program.

Press Release June 2020 - CCR is proud to have Programs Director Rae Kyritsi serve as the neutral facilitator to a Community Working Group to Review Department Use of Force Policies in Chicago. 

Legal Aid Committee Selected Highlights 2012

articles
Logos of supporting organizations: United Way, Chicago Bar Foundation, Illinois Equal Justice Foundation, Polk Bros Foundation, and JAMS.
Large gray lettered background above the logos of supporting organizations says "Support from"

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